BT Telecom Hiring Transformation
Troi delivered 500 hires for BT, achieving £3.1M savings, 80% external hiring growth, and stronger...
Troi halved Proximie’s time-to-hire in 8 weeks, saving 100k+, reducing vacancies by 80%, and replacing agency reliance with streamlined processes.
Proximie is a technology platform that allows clinicians to virtually ‘scrub in’ to any operating room or cath lab from anywhere in the world. By empowering clinicians to share their skills in real-time, we can reduce variation in care and ensure every patient receives the best healthcare every single time.
Prior to Troi joining, Proximie had a large dependency on contingency agency for their tech hires. Their junior internal recruiter was handling too many vacancies which was resulting in an average time to hire across the company of circa 60 days.
The business had a great attitude towards hiring and saw recruitment as an important service, but different business functions were working in different ways so there wasn’t a clear process. There was quite a bit of misalignment between hiring managers at times.
Troi first implemented a role kick-off process, to discuss the key requirements for the required roles, enabling us to design and implement bespoke interview processes.
The time invested at the start significantly reduced the time to hire.
Troi also designed a bespoke interview scorecard that removed a lot of unconscious bias and was able to spit out a % score for the performance of the candidate, it was deemed numerical data would help push non-committal hiring managers to make more clear-cut decisions.
There was a heavy emphasis on Software Engineering candidates, but multiple hiring managers and teams. Troi established an engineering hiring committee where we discussed candidates, processes and knowledge sharing helping to reduce time to hire and increasing engagement and alignment.
We separated vacancies between Troi and the internal recruiter between Commercial/G2M & Product & Tech. Troi focused initially on P&T, until the internal recruiter left and Troi took over the hiring of the commercial vacancies as well.
Time to hire reduced across the business by 50% in 8 weeks.
100k savings across agency costs and perm hires that replaced expensive contractors.
Streamlined processes established that can easily scale.
Clear alignment & comms between hiring managers.
0 agency usage in the last 2 months of Troi engagement.
Open vacancy count reduced by 80% during the engagement.
— Lee Abrahams“We decided to pilot an embedded recruitment partner for the first time as a solution for increased hiring demand. Market research led us to select Troi as our embedded partner. Matthew proved to be an incredible success, successfully filling ten positions in 4 months. He redesigned a number of recruitment processes, solved several complex problems, and partnered effectively across a variety of teams, collaborating with a number of senior stakeholders. I could not recommend Matthew highly enough and would not hesitate to deploy this solution again if required. Well done, Matthew, and thank you, Troi.”